Legal Professional information 26/03/2024 Helping legal service providers Tagged: Professional guidance Information for solicitors Information for lawyers training and events Preventing complaints Resolving complaints
Guidance: An ombudsman’s view of good costs service – second edition 26/03/2024 Guidance: An ombudsman’s view of good costs service – second edition Tagged: Guidance
Guidance: our approach to determining complaints 26/03/2024 Guidance: our approach to determining complaints Tagged: Guidance
Legal Ombudsman launches new course for legal sector 26/03/2024 Legal Ombudsman launches new course for legal sector Tagged: Guidance
Annual complaints data overview 2019/20 26/03/2024 An overview of the annual complaints data and lessons for the legal sector Tagged: Guidance
Guidance: Responding to challenging situations 26/03/2024 Guidance on responding to challenging situations Tagged: Guidance
Guidance: Our approach to putting things right 26/03/2024 Guidance: Our approach to putting things right Tagged: Guidance
Our approach during the COVID-19 pandemic 16/03/2026 Approach during COVID-19 Pandemic Tagged: Guidance
Updated guidance on complaints about costs 26/03/2024 Updated guidance on complaints about costs Tagged: Costs Guidance Costs Guidance
LeO Mythbusters article - beneficiaries 19/06/2024 This article is part of LeO News, edition 24. Tagged: Newsletter Guidance
Do you consider complaints about professional negligence? 15/03/2024 Tagged: Complaints How to complain to your service provider professional negligence FAQs
Consumer guidance on Scheme Rules changes 26/03/2024 Consumer guidance on what the changes mean for consumers Tagged: Guidance on Scheme Rules
Legal Ombudsman proposes technical changes to Scheme Rules 26/03/2024 Legal Ombudsman proposes technical changes to Scheme Rules Tagged: Guidance Scheme Rules Office for Legal Complaints Consultation