Phil Cain Chief Ombudsman Phil joined the Legal Ombudsman in February 2026 bringing over 37 years of public service experience to the role of Chief Ombudsman. Full Biography
Steve Pearson Deputy Chief Ombudsman Steve if the Deputy Chief Ombudsman which includes oversight of high risk case work. Full Biography
David Peckham Head of Operations Dave is the Head of Operations with responsibility for LeO's operational, transformation and business intelligence teams. Full Biography
Blessing Simango Head of Finance, Procurement, & ICT Blessing is a Chartered Accountant with over 20 years’ experience in finance and accountancy. Full Biography
Laura Stroppolo Head of Programme Management & Assurance Laura is Head of Programme Management and Assurance and joined LeO in November 2019. Full Biography
Mike Harris Head of Communications, Engagement and Impact Mike leads LeO’s external communications, stakeholder engagement and insight-sharing programme. Full Biography
Zoe Grainger Head of People and Culture Zoe is an accomplished People and Culture leader with over 25 years of experience driving strategic HR and organisational development. Full Biography
