infographic of notepad and pen
Before you make a complaint use our complaints journey to find out more information about what you need to do.
Our Complaint Checker will tell you if you have a complaint we can accept and takes you through the complaint form.
We are open 9am to 5pm Monday to Friday if you need to contact us.
0300 555 0333
Calling from overseas: +44 121 245 3050 NGT Lite: 18001 0300 555 0333 Minicom text phone: 18002 0300 555 0333
Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ
firstname.lastname@example.org or use the contact form below
Email email@example.com or call 0121 245 3087 / 3231
Our office is not open to members of the public.
Email Enquiries@Legalombudsman.org.uk for our office address.
You can use the form below to send us your questions.
We have separate forms to make a Freedom of Information or Subject Access Request.
Please note we are unable to provide immediate responses to online enquiries. Urgent correspondence should be sent directly to your investigator.
Please see the Service Complaints Section for more information
Please see the Course Information Section for more information
To check if we can investigate your complaint please use our complaint checker tool.
For more information please read our Service Complaints Process. Complaints about out service need to be made within two months of the closure of your case.
Please see the Freedom of Information Page for more information
Please see the Subject Access Request Page for more information
Please see our Frequently Asked Questions