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Before you make a complaint use our complaints journey to find out more information about what you need to do.
Our Complaint Checker will tell you if you have a complaint we can accept and takes you through the complaint form.
0300 555 0333
Calling from overseas: +44 121 245 3050 NGT Lite: 18001 0300 555 0333 Minicom text phone: 18002 0300 555 0333
Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ
enquiries@legalombudsman.org.uk or use the contact form below
Email press@legalombudsman.org.uk or call 0121 245 3087 / 3231
Our office is not open to members of the public.
Email Enquiries@Legalombudsman.org.uk for our office address.
If you are unhappy with the service that we have provided, you can find out more about our service complaints process in our factsheet.
You can use the form below to send us your questions.
We have separate forms to make a Freedom of Information or Subject Access Request.
Warning Please note we are unable to provide immediate responses to online enquiries. Urgent correspondence should be sent directly to your investigator.
Warning Please see the Service Complaints Section for more information
Warning Please see the Course Information Section for more information
Warning To check if we can investigate your complaint please use our complaint checker tool.
Warning For more information please read our Service Complaints Process. Complaints about out service need to be made within two months of the closure of your case.
Warning Please see the Freedom of Information Page for more information
Warning Please see the Subject Access Request Page for more information
Warning Please see our Frequently Asked Questions