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Make a complaint

Before you make a complaint use our complaints journey to find out more information about what you need to do.

Our Complaint Checker will tell you if you have a complaint we can accept and takes you through the complaint form.


Need more advice?          

We are open 9am to 5pm Monday to Friday if you need to contact us.

Call us

0300 555 0333

Calling from overseas:        +44 121 245 3050          NGT Lite:                       18001 0300 555 0333     Minicom text phone:      18002 0300 555 0333

Write to us

Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ

Email us

enquiries@legalombudsman.org.uk                      or use the contact form below


Other ways to contact us

Press office

Email press@legalombudmsman.org.uk or call 0121 245 3087 / 3231

 

Service of legal documents

Our office is not open to members of the public.     

Email generalcounsel@legalombudsman.org.uk for our office address.


Contact form

You can use the form below to send us your questions.

We have separate forms to make a Freedom of Information or Subject Access Request.