We are open 9am to 5pm Mon-Fri.
Calls will cost no more than those to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you are calling from overseas, please call:
+44 121 245 3050.
NGT Lite users:
18001 0300 555 0333
Minicom text phone user:
18002 0300 555 0333
More information about NGT Lite and Minicom text phone can be found here.
Write to us
PO Box 6806
If you need information in another language or in another format such as large print, Braille or audio CD, please call our team on 0121 245 3071 or email firstname.lastname@example.org. You can find out more about our accessibility here.
We can take your complaint, and carry out your investigation, in languages other than English. This can be by telephone or in writing.