Need more advice?

How to get in touch

General Enquires Team: 0300 555 0333

Calling from overseas:
+44 121 245 3050

NGT Lite:
18001 0300 555 0333

Minicom text phone:
18002 0300 555 0333

Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ

You can also use the contact form at the bottom of this page.

For journalists' enquiries only.

Please put your media enquiry in writing along with your full contact details, nature of your enquiry, and deadline.

Please note that our office is not open to members of the public.

Our office is not open to members of the public.

If you are a legal service provider and would like to talk to one of our ombudsman about a complaint you have received. Click here to find out more.

If you are unhappy with the service that we have provided, you can find out more about our service complaints process in our factsheet.

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Before you make a complaint use our complaints journey to find out more information about what you need to do.

Our Complaint Checker will tell you if you have a complaint we can accept and takes you through the complaint form.

You can use the form below to send us your questions.

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