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> In the Corporate section you can find out information about areas such as the work of the Office for Legal Complaints (our board), strategies and plans and any current consultations.
> In the Learning Resources section, legal service providers, can find guidance and resources about preventing and handling complaints, as well as working with the Legal Ombudsman.
> Consumers can find information about the complaints process, resources for making complaints, case studies and frequent questions.
infographic of cogs