Steve Pearson Deputy Chief Ombudsman Steve if the Deputy Chief Ombudsman which includes oversight of high risk case work. Steven re-qualified as a benefit fraud investigator and spent nearly two years working for the Department for Work and Pensions before joining the Legal Ombudsman as an investigator in 2011. Steven became an Ombudsman in 2013 and was promoted to Senior Ombudsman in 2015 before becoming the Deputy Chief Ombudsman which included oversight of high risk case work.