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How will you look after the information I provide?

How are you funded?

What do you do?

When can’t you help?

When should I complain to my service provider?

What problems can you help resolve?

Do you have rules about the complaints you can investigate?

What if we can’t agree about how to resolve my complaint?

Do you act for complainants?

Can I ask the Legal Ombudsman to look at my complaint if I’ve already accepted a remedy from my service provider?

A research company has contacted me about my experience with you. Is this legitimate?

Do you accept complaints about accountants?

What is a legal service provider?

I want to complain, should I still pay the service provider’s fee?

Do you expect service providers to tell clients about the Ombudsman?