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What do you do?
When can’t you help?
How are you funded?
When should I complain to my service provider?
How will you look after the information I provide?
What problems can you help resolve?
Do you have rules about the complaints you can investigate?
What if we can’t agree about how to resolve my complaint?
Do you act for complainants?
Can I ask the Legal Ombudsman to look at my complaint if I’ve already accepted a remedy from my service provider?
Do you accept complaints about accountants?
A research company has contacted me about my experience with you. Is this legitimate?
What is a legal service provider?
I want to complain, should I still pay the service provider’s fee?
How long does an investigation take?