Search Results

We have put together some tips, based on our experience of resolving disputes around stamp duty. This consumer factsheet has been created to give you a better understanding of the issues and potential risks around buying your home.

This factsheet tells you what actions you can take if you're unhappy with the service you have received from us.

In this section we will tell you more about how we investigate your complaints.

The transfer of CMC complaints to the Financial Ombudsman Service

This factsheet will tell you more about making a complaint to your legal service provider.

Our factsheet will tell you more about how we investigate your complaints.

This factsheet explains how we look at complaints against service providers who are no longer open. Most of the complaints that are brought to us are about solicitors and the information here concentrates on those service providers.

This factsheet will give you more information about the Legal Ombudsman's approach to resolving complaints.

Guidance on using legal service providers.

Guidance and resources on how you can bring your complaint to the Legal Ombudsman.