Stamp duty, consumer factsheet 06/11/2020 We have put together some tips, based on our experience of resolving disputes around stamp duty. This consumer factsheet has been created to give you a better understanding of the issues and potential risks around buying your home. Tagged: stamp duty factsheets
If you are unhappy with the service we have provided 14/12/2020 This factsheet tells you what actions you can take if you're unhappy with the service you have received from us. Tagged: complaint about Legal Ombudsman Factsheets
Investigating your complaint 06/11/2020 In this section we will tell you more about how we investigate your complaints. Tagged: investigating complaints factsheets Resolving complaints
The transfer of CMC complaints to the Financial Ombudsman Service 05/11/2020 The transfer of CMC complaints to the Financial Ombudsman Service Tagged: factsheets CMCs CMC complaints transfer
How to complain to your service provider 06/11/2020 This factsheet will tell you more about making a complaint to your legal service provider. Tagged: complaining to a lawyer complaining to a solicitor factsheets consumer journey
How to complain to your service provider 06/11/2020 Our factsheet will tell you more about how we investigate your complaints. Tagged: complaint about a lawyer complaint about a solicitor factsheets make a complaint
Complaining about closed service providers 06/11/2020 This factsheet explains how we look at complaints against service providers who are no longer open. Most of the complaints that are brought to us are about solicitors and the information here concentrates on those service providers. Tagged: Closed legal firms closed legal service providers factsheets consumer journey
Our approach to investigations 06/11/2020 This factsheet will give you more information about the Legal Ombudsman's approach to resolving complaints. Tagged: factsheets investigating complaints Resolving complaints putting things right
Using a service provider 11/01/2021 Guidance on using legal service providers. Tagged: Consumer resources FAQs factsheets Conveyancing lawyer Divorce lawyer stamp duty home buyers first time buyers consumer factsheets good costs services Ombudsman decision data decision data
Bringing a complaint to us 29/01/2021 Guidance and resources on how you can bring your complaint to the Legal Ombudsman. Tagged: complaint checker factsheets representative authority form complaint form scheme rules helping prisoners complaining