Legal Ombudsman welcomes new OLC board chair 26/03/2024 Legal Ombudsman welcomes new OLC board chair Tagged: Press release Office for Legal Complaints
Schedule of matters reserved to the Office for Legal Complaints 03/06/2024 Schedule of matters reserved to the Office for Legal Complaints Tagged: OLC Office for Legal Complaints governance
Legal Ombudsman proposes technical changes to Scheme Rules 26/03/2024 Legal Ombudsman proposes technical changes to Scheme Rules Tagged: Guidance Scheme Rules Office for Legal Complaints Consultation
OLC launches Scheme Rules consultation 26/03/2024 Office for Legal Complaints launches Scheme Rules consultation Tagged: Press release Scheme Rules
Office for Legal Complaints welcomes Independent Review of Legal Services Regulation 26/03/2024 Office for Legal Complaints welcomes Independent Review of Legal Services Regulation Tagged: Press release
New factsheet launched – Unhappy with our service 26/03/2024 New factsheet launched – Unhappy with our service Tagged: Consumer resources
Who We Are 13/05/2024 Our job is to help resolve disputes between consumers and legal service providers. We are independent and impartial and base our assessment on the evidence provided. We aim to reach a resolution that is fair and that works for everyone involved. We help consumers to resolve complaints. We also help legal service providers to better understand such complaints, so they don’t happen again. Tagged: Office for Legal Complaints OLC Legal Ombudsman Scheme How we work
Changes to the Legal Ombudsman's Scheme Rules 26/03/2024 Changes to the Legal Ombudsman's Scheme Rules article Tagged: news Scheme Rules
The transfer of CMC complaints to the Financial Ombudsman Service 25/09/2024 The transfer of CMC complaints to the Financial Ombudsman Service Tagged: factsheets CMCs CMC complaints transfer
Office for Legal Complaints publishes 2022/23 Annual Report and Accounts 26/03/2024 Office for Legal Complaints publishes 2022/23 Annual Report and Accounts Tagged: Press release
Legal Ombudsman welcomes new Chief Ombudsman 26/03/2024 Legal Ombudsman welcomes new Chief Ombudsman Tagged: Chief Ombudsman
OLC publishes 2025/26 Business Plan for the Legal Ombudsman 09/04/2025 Office for Legal Complaints publishes 2025/26 Business Plan for the Legal Ombudsman
Legal Ombudsman announces new chief executive 26/03/2024 Legal Ombudsman announces new chief executive Tagged: Chief Executive
LeO welcomes LSB's framework for achieving a positive complaints culture 29/05/2024 Legal Ombudsman welcomes Legal Service Board’s framework for achieving a positive complaints culture
