Useful organisations 30/04/2024 This page includes information about regulators and advice / support organisations that may be useful to members of the public. Tagged: Signposting Useful organisations Helpful information Legal Ombudsman or SRA? Legal Ombudsman or CLC?
Whistle blowing policy and procedure 10/01/2024 This section tells you more about our Whistleblowing policy and procedure Tagged: whistleblowing Corporate policies
How to complain to your service provider 29/11/2023 Our factsheet will tell you more about how we investigate your complaints. Tagged: complaint about a lawyer complaint about a solicitor factsheets make a complaint
Transparency and Reporting Impact 22/01/2024 A discussion paper on the options for publishing a wider range of information data about the decisions and complaints investigated by the Legal Ombudsman Tagged: Consultation Transparency governance
Publishing our decisions: An evidenced based response November 2011 10/01/2024 November 2011. Public response to publishing decisions consultation Tagged: Consultation strategy and business plan Scheme Rules Publishing our decisions
Business plan and budget consultation 2019-20 10/01/2024 Business plan and budget consultation 2019-20 Tagged: Consultation governance business plan
OLC Strategy 2024-27 and 2024/25 Business Plan 09/04/2024 OLC Strategy 2024-27 Tagged: Strategy strategy and business plan
