Sandra Strinati Chief Operating Officer Sandra is the Chief Operating Officer for the Legal Ombudsman and joined in January 2021. Full Biography
Mariette Hughes Head of Impact, Service Policy and External Affairs This role is responsible for identifying learning from our business processes and driving changes to improve our efficiency. Full Biography
Steve Pearson Deputy Chief Ombudsman Steven qualified as a solicitor in 1997 and spent the next 10 years working both in the UK and overseas handling recruitment in the legal and financial sectors. Full Biography
Michael Letters Head of Finance and SIRO Michael is a Chartered Management Accountant with over 20 years’ experience in private and public sector organisations. Full Biography
