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Mariette Hughes

Acting Chief Ombudsman


Mariette’s is the Acting Chief Ombudsman while recruitment for the Chief Ombudsman position finalises.

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Steven Pearson

Deputy Chief Ombudsman


Steven qualified as a solicitor in 1997 and spent the next 10 years working both in the UK and overseas handling recruitment in the legal and financial sectors.

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Siobhan Fennell

Head Ombudsman


Siobhan has over 10 years experience in the field of legal regulation.

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Sam Argyle

Senior Ombudsman


Sam was called to the Bar in 2006 and has significant complaints handling experience having previously worked for the Legal Complaints Service.

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Laura Barker

Ombudsman


Laura began her career as a paralegal in a family law firm.

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Jason Chapman

Ombudsman


Jason is an experienced Commercial Manager, having worked negotiating and managing high value contracts for over 10 years in a number of sectors.

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Amanda Charlton

Ombudsman


Amanda has over 20 years legal experience working in the legal profession both as a Fellow of the Institute of Legal Executives before qualifying as a solicitor in 2003 (currently non-practising).

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Clair Daniel

Ombudsman


Clair has been an Ombudsman since 2014 and has significant experience in complaints handling and regulation.

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Jodie Handley

Ombudsman


Jodie joined the Legal Ombudsman in early 2011 as an investigator in our legal team, before moving into the claims management team as a senior investigator.

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