Our ombudsman are here to help

Our ombudsman provide an independent service which can help you deal with an unresolved complaint that you might have with a legal service provider.

You can view a full list of our ombudsman team here
  • Amanda Charlton
  • Catherine Archer
  • Chris Wade
  • Clair Daniel
  • Claire Noon
  • Dan Morris
  • Dan Simner
  • Deb Dunphy
  • Hannah Logue
  • Helen Kay
  • Jack Langslow
  • James Lalor
  • Jason Chapman
  • Jodie Handley
  • Joshua Jackson
  • Karendeep Sangha-Dillon
  • Kate Aldridge
  • Kate Harris
  • Kimberly Badyal
  • Kristianne James
  • Louisa Hughes
  • Mandeep Gandham
  • Mary Noonan
  • Michelle Short
  • Michelle Williams
  • Moona Nawaz
  • Nicola Budd
  • Paris Plinston
  • Paul McFadden
  • Paul Wightman
  • Rhian Banner
  • Ruth Edwards
  • Simon Williams
  • Sophie Hadley-Hall
  • Stacey Thomas
  • Staci Parkes
  • Steve Pearson
  • Susan Elmore
  • Victoria Cul

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Here are some of our ombudsman who can help you with a complaint

Paul McFadden

Chief Ombudsman


Paul is the Chief Ombudsman and joined the organisation is January 2021.

Full Biography

Steven Pearson

Deputy Chief Ombudsman


Steven qualified as a solicitor in 1997 and spent the next 10 years working both in the UK and overseas handling recruitment in the legal and financial sectors.

Full Biography