Legal Ombudsman launches new Scheme Rules 22/09/2020 Legal Ombudsman launches new Scheme Rules Tagged: Scheme Rules
Legal Ombudsman proposes minor changes to Scheme Rules 22/09/2020 Legal Ombudsman proposes minor changes to Scheme Rules Tagged: Consumer resources Scheme Rules
Legal Ombudsman updates Scheme Rules 22/09/2020 Legal Ombudsman updates Scheme Rules Tagged: Scheme Rules Office for Legal Complaints
Do you have rules about the complaints you can investigate? 06/11/2020 Tagged: Scheme Rules Complaint Checker FAQs
Legal Ombudsman proposes technical changes to Scheme Rules 22/09/2020 Legal Ombudsman proposes technical changes to Scheme Rules Tagged: Guidance Scheme Rules Office for Legal Complaints Consultation
Publishing our decisions: An evidenced based response November 2011 06/11/2020 November 2011. Public response to publishing decisions consultation Tagged: Consultation strategy and business plan Scheme Rules Publishing our decisions
Scheme Rules 05/11/2020 Overview of the scheme rules Tagged: Scheme Rules Legal Ombudsman Scheme Governance How we work
Bringing a complaint to us 29/01/2021 Guidance and resources on how you can bring your complaint to the Legal Ombudsman. Tagged: complaint checker factsheets representative authority form complaint form scheme rules helping prisoners complaining
The LeO Process 14/01/2021 Guidance and resources on the ombudsman scheme Tagged: How we work Our approach Scheme Rules FAQs case studies LeO process