Guidance: Scheme Rules 22/11/2023 Guidance on the scheme rules Tagged: Scheme Rules Legal Ombudsman Scheme
Who We Are 10/01/2024 Our job is to help resolve disputes between consumers and legal service providers. We are independent and impartial and base our assessment on the evidence provided. We aim to reach a resolution that is fair and that works for everyone involved. We help consumers to resolve complaints. We also help legal service providers to better understand such complaints, so they don’t happen again. Tagged: Office for Legal Complaints OLC Legal Ombudsman Scheme How we work
Scheme Rules 14/02/2024 Overview of the scheme rules Tagged: Scheme Rules Legal Ombudsman Scheme Governance How we work
Office for Legal Complaints - Rules of procedure 10/01/2024 Rules of Procedure for the OLC Tagged: Rules of procedure OLC Office for Legal Complaints Legal Ombudsman Scheme
Governance 10/01/2024 Information about the OLC and governance Tagged: Office for Legal Complaints Governance Legal Ombudsman Scheme Legal Service Board Executive Team Board OLC