Can I ask the Legal Ombudsman to look at my complaint if I’ve already accepted a remedy from my service provider? 06/11/2020 Tagged: Complaints How to complain to your service provider FAQs
My service provider has asked me to attend a meeting to discuss the complaint. Do I have to go? 06/11/2020 Tagged: How to complain to your service provider FAQs First tier complaints handling
Who do I complain to? 06/11/2020 Tagged: Complaints How to complain to your service provider Consumer journey FAQs
Do I need to complain to my service provider? 06/11/2020 Tagged: customer journey resolving complaints How to complain to your service provider FAQs
Do you expect service providers to tell clients about the Ombudsman? 06/11/2020 Tagged: First tier complaints handling FAQs How to complain to your service provider
What if my service provider wants more than eight weeks to sort out my complaint? 06/11/2020 Tagged: How to complain to your service provider FAQs First tier complaints handling
Do you consider complaints about professional negligence? 01/03/2021 Tagged: Complaints How to complain to your service provider professional negligence FAQs
When can I come to the Legal Ombudsman? 06/11/2020 Tagged: FAQs First tier complaints handling How to complain to your service provider Consumer journey
What is a final response? 06/11/2020 Tagged: fAQs Consumer journey First tier complaints handling How to complain to your service provider
Can I bring my complaint to you if I’ve got ongoing court proceedings or I’m taking negligence action? 06/11/2020 Tagged: How to complain to your service provider Making a complaint How we work FAQs
