Legal Ombudsman 2024/25 annual complaints data and insight in Complaints data 04/11/2025 Legal Ombudsman 2024/25 annual complaints data and insight Tagged: Annual complaints data Complaints data Insight
Legal Ombudsman 2025/26 annual complaints data and insight in Complaints data 23/07/2026 Legal Ombudsman 2025/26 annual complaints data and insight
Scheme Rules FAQs (from April 2023) in News 26/03/2024 Updated guidance on our Scheme Rules. Including frequently asked questions and case studies. Tagged: Scheme Rules Scheme Rules FAQs
Consumer guidance on Scheme Rules changes in News 26/03/2024 Consumer guidance on what the changes mean for consumers Tagged: Guidance on Scheme Rules
Guidance: Scheme Rules FAQs in News 16/03/2026 Guidance: Scheme Rules FAQs Tagged: Scheme Rules Guidance
Scheme Rule changes in LeO News 28 26/03/2024 Scheme Rule changes from 1 April 2023 – what they mean for you
CMA: OLC response to the review of legal services in News 26/03/2024 CMA: OLC response to the review of legal services Tagged: Office for Legal Complaints Consultation
Office for Legal Complaints - Rules of procedure in Corporate Publications 26/03/2024 Rules of Procedure for the OLC Tagged: Rules of procedure OLC Office for Legal Complaints Legal Ombudsman Scheme
Chief Ombudsman announces new position in News 26/03/2024 Chief Ombudsman announces new position Tagged: Chief Ombudsman Press release
OLC publishes new strategy and business plan for LeO in News 03/05/2024 Office for Legal Complaints publishes new strategy and business plan for the Legal Ombudsman
Using a legal service provider in Complaints process 26/03/2024 Guidance on using legal service providers. Tagged: Consumer resources FAQs factsheets Conveyancing lawyer Divorce lawyer stamp duty home buyers first time buyers consumer factsheets good costs services Ombudsman decision data decision data
Ombudsman decision data in Data centre 30/10/2026 Data about the decisions made by ombudsman. Tagged: performance data decision data KPIs
Our organisation in Who We Are 17/11/2025 This page shows the members of the Office for Legal Complaints, the Executive team of the Legal Ombudsman and the Ombudsman team. Tagged: Board Ombudsman Executive Team Chief Ombudsman Chief Operating Officer Ombudsman team meet the team
Use of Scheme Rule 5.7A in Case studies 26/03/2024 This case was dismissed under Section 5.7 (a) because it had no reasonable prospects of success...
Bringing a complaint to us in Complaints process 29/07/2026 Guidance and resources on how you can bring your complaint to the Legal Ombudsman. Tagged: factsheets representative authority form complaint form scheme rules helping prisoners complaining
