LeO Mythbusters article - beneficiaries 19/06/2024 This article is part of LeO News, edition 24. Tagged: Newsletter Guidance
Model Complaints Resolution Procedure 24/03/2026 Model Complaints Resolution Procedure Tagged: #complaintshandling #mcrp
Updated guidance on complaints about costs 26/03/2024 Updated guidance on complaints about costs Tagged: Costs Guidance Costs Guidance
Complaints about how fees have been calculated and communicated 30/09/2024 Complaints about how fees have been calculated and communicated Tagged: Case studies
How do I make sure my service provider knows I am complaining? 15/03/2024 Tagged: FAQs Complaint letter template Complaint Checker Complaints we investigate
Guidance: our approach to determining complaints 26/03/2024 Guidance: our approach to determining complaints Tagged: Guidance
How to complain to your service provider 26/03/2024 Our factsheet will tell you more about how we investigate your complaints. Tagged: complaint about a lawyer complaint about a solicitor factsheets make a complaint
OLC launches Scheme Rules consultation 26/03/2024 Office for Legal Complaints launches Scheme Rules consultation Tagged: Press release Scheme Rules
Legal Ombudsman 2023/24 annual complaints data and insight 05/12/2024 Legal Ombudsman 2023/24 annual complaints data and insight
