Do you expect service providers to tell clients about the Ombudsman? 09/11/2020 Tagged: First tier complaints handling FAQs Consumer journey
My service provider has asked me to attend a meeting to discuss the complaint. Do I have to go? 06/11/2020 Tagged: How to complain to your service provider FAQs First tier complaints handling
What if my service provider wants more than eight weeks to sort out my complaint? 23/12/2021 Tagged: How to complain to your service provider FAQs First tier complaints handling
When can I come to the Legal Ombudsman? 06/11/2020 Tagged: FAQs First tier complaints handling How to complain to your service provider Consumer journey
What is a final response? 06/11/2020 Tagged: fAQs Consumer journey First tier complaints handling How to complain to your service provider
