Search Results

This page features our website accessibility statement. The website is run by the Legal Ombudsman and outlines the accessibility services that we provide. 

Help for the blind and those who are partially sighted

The ReachDeck Toolbar will provide the reading support tools you require whether you are using a smartphone, tablet, PC or Mac. The Toolbar also reads website content out loud, highlighting each word as it is spoken in a high quality, human-sounding voice.

The Legal Ombudsman website has been developed to best practice coding conventions and, where possible, corresponds with guidelines stipulated by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) and Web Content Accessibility Guidelines 2.0 (WCAG 2.0

Our Policy Statement 2020 sets out why we publish the final decisions made by an ombudsman.

Our information and documents can be made available in different languages.

This guide will tell you more about the information and documents that can be made available in other formats.

Our service is for everyone who needs our help in resolving a service complaint. We make every effort to ensure that our website, our documents, and our service are easy to use and are accessible to everyone. We can do this by providing information in a different format such as large print, Braille, on an audio CD or audio file, or in another language.