Our ‘Here to help’ leaflet explains the type of legal complaints we can deal with, and details of some of the typical complaints we will deal with. It’s designed to set out in general terms how we can help resolve complaints. It’s available in an Easy Read version and as a black and white version that you can print.
We also have a ‘Here to help’ leaflet for prisoners
‘Here to Help’ is also available to listen, read and to watch in British Sign language:
If you need information or documents in a different format such as large print, Braille or on audio CD or audio file, please get in touch by emailing us at email@example.com or calling us on: 0300 555 0333