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Easy Read

Easy Read is a way of making information more accessible to people with learning disabilities.

It is also a really good way of making information accessible to people who find it difficult to read and write, have memory problems, or are communicating in a second language.

You can learn more about Easy Read by visiting the Easy Read website.

Here to help - leaflet

Our ‘Here to help’ leaflet explains the type of legal complaints we can deal with, and details of some of the typical complaints we will deal with. It’s designed to set out in general terms how we can help resolve complaints. It’s available in an Easy Read version and as a black and white version that you can print.

  • Here to help (pdf – black and white to print out – opens in new window)
  • Here to help (pdf – colour to view on screen – opens in new window)
  • Here to help (pdf – easy read version – opens in new window).


Here to help - leaflet for prisoners

We also have a ‘Here to help’ leaflet for prisoners


Here to help - British Sign Language (BSL) video

‘Here to Help’ is also available to listen, read and to watch in British Sign language:


Request for information or documents in another format

If you need information or documents in a different format such as large print, Braille or on audio CD or audio file, please get in touch by emailing us at enquiries@legalombudsman.org.uk  or calling us on: 0300 555 0333

  • Calling from overseas: +44 121 245 3050
  • Text Relay (NGT Lite): 18001 0300 555 0333
  • Minicom text phone: 18002 0300 555 0333