The Legal Ombudsman publishes a range of annual reports and plans

These give information on our regular programmes of work. You can find the most up to date plans alongside older documents.

Cover image of Annual Reports and Accounts document

This Business Plan sets out the priorities for the Legal Ombudsman in 2021/22 and the relationship to the three-year strategic framework.

Annual Report	Strategy and Business Plan	Welsh Language	Other
Annual report 2018-19	Business plan and Budget 2019-20	Welsh Language Scheme / Cynllun laith Gymraeg	Service Complaint Adjudicator: Report 2019-20
Annual report 2018-19 (Welsh)	Business plan and Budget 2018-19	Report to the Welsh Language Commissioner 2019-20 Welsh Language version	Service Complaint Adjudicator: Report 2018-19
Annual report 2017-18	Strategy and business plan 2017-20	Report to the Welsh Language Commissioner 2018-19	Service Complaint Adjudicator: Report 2017-18
Annual report 2016-17	Business Plan 2021 -22	Welsh Translation Briefing	Gender pay gap report 2018
			Gender pay gap report 2017