How to complain to your service provider 06/11/2020 This factsheet will tell you more about making a complaint to your legal service provider. Tagged: complaining to a lawyer complaining to a solicitor factsheets consumer journey
Do you expect service providers to tell clients about the Ombudsman? 09/11/2020 Tagged: First tier complaints handling FAQs Consumer journey
Complaining about closed service providers 06/11/2020 This factsheet explains how we look at complaints against service providers who are no longer open. Most of the complaints that are brought to us are about solicitors and the information here concentrates on those service providers. Tagged: Closed legal firms closed legal service providers factsheets consumer journey
Who do I complain to? 06/11/2020 Tagged: Complaints How to complain to your service provider Consumer journey FAQs
How long does an investigation take? 06/11/2020 Tagged: FAQs Consumer journey How we work Making a complaint
When can I come to the Legal Ombudsman? 06/11/2020 Tagged: FAQs First tier complaints handling How to complain to your service provider Consumer journey
What is a final response? 06/11/2020 Tagged: fAQs Consumer journey First tier complaints handling How to complain to your service provider
