No poor service - conveyancing complaint 22/09/2020 Case study where it was found by the Legal Ombudsman that there was no poor service given. Tagged: Resolving complaints
Investigating your complaint 06/11/2020 In this section we will tell you more about how we investigate your complaints. Tagged: investigating complaints factsheets Resolving complaints
Our approach to investigations 04/11/2021 This factsheet will give you more information about the Legal Ombudsman's approach to resolving complaints. Tagged: factsheets investigating complaints Resolving complaints putting things right
Do I need to complain to my service provider? 06/11/2020 Tagged: customer journey resolving complaints How to complain to your service provider FAQs
Legal Professional information 20/06/2022 Helping legal service providers Tagged: Professional guidance Information for solicitors Information for lawyers training and events Preventing complaints Resolving complaints
