Your search for Consumer journey returned 9 results.
Do you act for complainants?
How long does an investigation take?
How to complain to your service provider
This factsheet will tell you more about making a complaint to your legal service provider.
Do you expect service providers to tell clients about the Ombudsman?
Who do I complain to?
Complaining about closed service providers
This factsheet explains how we look at complaints against service providers who are no longer open. Most of the complaints that are brought to us are about solicitors and the information here concentrates on those service providers.
When can I come to the Legal Ombudsman?
What is a final response?