Georgina Philippou to join the Board of the Office for Legal Complaints in News 26/03/2024 Georgina Philippou to join the Board of the Office for Legal Complaints Tagged: OLC members
Office for Legal Complaints publishes 2025/26 Annual Report and Accounts in News 03/07/2026 Office for Legal Complaints publishes 2025/26 Annual Report and Accounts
Office for Legal Complaints publishes 2024/25 Annual Report and Accounts in News 21/07/2025 Office for Legal Complaints publishes 2024/25 Annual Report and Accounts
OLC launches Scheme Rules consultation in News 26/03/2024 Office for Legal Complaints launches Scheme Rules consultation Tagged: Press release Scheme Rules
Office for Legal Complaints publishes 2022/23 Annual Report and Accounts in News 26/03/2024 Office for Legal Complaints publishes 2022/23 Annual Report and Accounts Tagged: Press release
Office for Legal Complaints publishes 2023/24 Annual Report and Accounts in News 24/07/2024 Office for Legal Complaints publishes 2023/24 Annual Report and Accounts
Clear reasoning supports early resolution of advice complaints in Case studies 23/07/2026 Clear reasoning supports early resolution of advice complaints
Proactive updates reduce complaints and strengthen trust in Case studies 13/03/2026 Proactive updates reduce complaints and strengthen trust
The price of separation: Divorce related legal complaints and their causes in Preventing complaints 26/03/2024 The price of separation: Divorce related legal complaints and their causes
Complaints process in For Consumers 26/03/2024 Our resources help consumers make informed choices about resolving a complaint with their legal service provider. Tagged: case studies FAQs factsheets accessibility make a complaint
Promptly addressing a service failing and good complaints handling in Case studies 16/01/2026 Promptly addressing a service failing and good complaints handling
Good complaints handling & engagement with LeO quickens resolution in Case studies 19/01/2026 Good complaints handling and engagement with LeO quickens resolution
The Ombudsman may dismiss complaints with no prospects of success in Case studies 13/03/2026 The Ombudsman may dismiss complaints with no prospects of success
The Language of Complaints research in Good complaints handling 26/03/2024 The Language of Complaints research
Legal Ombudsman 2023/24 annual complaints data and insight in News 05/12/2024 Legal Ombudsman 2023/24 annual complaints data and insight
