Business Plan 2019-20 in Corporate Publications 26/03/2024 Business Plan 2019-20 Tagged: Annual priorities KPIs Business plan Corporate policies
Invitation to Tender - Service Complaints Adjudicator in News 26/03/2024 Tender for Service Complaints Adjudicator
Complaints process in For Consumers 26/03/2024 Our resources help consumers make informed choices about resolving a complaint with their legal service provider. Tagged: case studies FAQs factsheets accessibility make a complaint
If you are unhappy with the service we have provided in Factsheets 15/07/2024 This factsheet tells you what actions you can take if you're unhappy with the service you have received from us. Tagged: complaint about Legal Ombudsman Factsheets
Chief Ombudsman announces new position in News 26/03/2024 Chief Ombudsman announces new position Tagged: Chief Ombudsman Press release
Chief Ombudsman's introduction: a step change and an evolution in LeO News 29 14/05/2024 The Office for Legal Complaints’ latest Annual Report and Accounts, published this week, highlights the step-change LeO has made in 2022/23. As we commit to staying the course in improving our service, we’re also looking ahead to the LeO of the future. Tagged: LeO News Annual Report Strategy