26 March 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 March 2020 Tagged: Office for Legal Complaints governance
Service failings caused emotional distress 26/03/2024 This firm caused unnecessary emotional distress with service failings in an immigration case...
26 October 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 October 2020 Tagged: Office for Legal Complaints governance
26 January 2022 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 January 2022 Tagged: Office for Legal Complaints governance
Signposting consumers to the Legal Ombudsman 24/06/2024 This signposting pack has been created to help you meet the statutory requirements. It includes suggested text you could use to signpost customers to the Legal Ombudsman (LeO) and when you should do this. Tagged: Signposting Consumer resources FAQs factsheets guidance Signpost
OLC and Legal Ombudsman Annual Report published 26/03/2024 OLC and Legal Ombudsman Annual Report published Tagged: Annual Report Office for Legal Complaints
29 April 2019 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 29 April 2019 Tagged: Office for Legal Complaints governance
14 December 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 14 December 2021 Tagged: Office for Legal Complaints governance
28 January 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 28 January 2021 Tagged: Office for Legal Complaints governance
17 May 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 17 May 2021 Tagged: Office for Legal Complaints governance
31 March 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 31 March 2021 Tagged: Office for Legal Complaints governance
24 October 2019 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 24 October 2019 Tagged: Office for Legal Complaints governance
10 December 2018 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 10 December 2018 Tagged: Office for Legal Complaints governance
23 April 2018 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 23 April 2018 Tagged: Office for Legal Complaints governance
Complaints about legal costs 30/09/2024 What legal providers, consumers and their representatives need to know when it comes to disputes about legal costs on a “no win, no fee” basis. Tagged: Preventing complaints
