Do you act for complainants? in FAQs 15/03/2024 Tagged: Complaints Scheme Rules Consumer journey FAQs
How to complain to your service provider in Factsheets 26/03/2024 This factsheet will tell you more about making a complaint to your legal service provider. Tagged: complaining to a lawyer complaining to a solicitor factsheets consumer journey
Do you act for complainants? in FAQs 15/03/2024 Tagged: Complaints Scheme Rules Consumer journey FAQs
Do you expect service providers to tell clients about the Ombudsman? in FAQs 15/03/2024 Tagged: First tier complaints handling FAQs Consumer journey
Complaining about closed service providers in Factsheets 14/05/2024 This factsheet explains how we look at complaints against service providers who are no longer open. Most of the complaints that are brought to us are about solicitors and the information here concentrates on those service providers. Tagged: Closed legal firms closed legal service providers factsheets consumer journey
Who do I complain to? in FAQs 15/03/2024 Tagged: Complaints How to complain to your service provider Consumer journey FAQs
How to complain to your service provider in Complaints process 19/07/2024 How to complain to your service provider Tagged: How to complain complaints journey complaint letter template closed firm guidance How we work consumer journey Help for prisoners
OLC launches Scheme Rules consultation in News 26/03/2024 Office for Legal Complaints launches Scheme Rules consultation Tagged: Press release Scheme Rules
When can I come to the Legal Ombudsman? in FAQs 26/03/2024 Tagged: FAQs First tier complaints handling How to complain to your service provider Consumer journey
What is a final response? in FAQs 15/03/2024 Tagged: Consumer journey First tier complaints handling How to complain to your service provider FAQs
Blog by Elisabeth Davies, Chair of the OLC in News 26/03/2024 Blog by Elisabeth Davies, Chair of the OLC Tagged: Board blog Newsletter Office for Legal Complaints
18 October 2023 Board Papers and Minutes in Board papers and minutes 26/03/2024 18 October 2023 Board Papers and Minutes
Chairs Blog - 2023/24 Annual Report and Accounts in News 23/07/2024 Chairs Blog - 2023/24 Annual Report and Accounts
Business Plan and Budget 2022/23 in News 26/03/2024 Business Plan and Budget 2022-23 Tagged: Office for Legal Complaints Business plan and budget
