OLC consults on 2026/27 Business Plan and Budget for LeO 04/11/2025 OLC consults on 2026/27 Business Plan and Budget against backdrop of ‘unprecedented increase’ in complaints to LeO
Responses to the Strategy and Business plan consultation 2020-23 26/03/2024 Responses received to the Strategy and Business plan consultation 2020-23 Tagged: strategy and business plan Consultation responses governance
OLC publishes new strategy and business plan for LeO 03/05/2024 Office for Legal Complaints publishes new strategy and business plan for the Legal Ombudsman
Consultation on draft 2024-27 Strategy and 2024/25 Business Plan 26/03/2024 Consultation on draft 2024-27 Strategy and 2024/25 Business Plan
OLC publishes 2025/26 Business Plan for the Legal Ombudsman 09/04/2025 Office for Legal Complaints publishes 2025/26 Business Plan for the Legal Ombudsman
Blog by Elisabeth Davies, Chair of the OLC 26/03/2024 Chair of the OLC, Elisabeth Davies, discusses the eight-week consultation on the draft 2024-27 Strategy and 2024/25 Business Plan and Budget. Tagged: blog Board blog Strategy Business plan and budget
OLC Chair's Blog- 2024-27 Strategy and 2024/25 Business Plan launch 03/05/2024 OLC Chair's Blog- 2024-27 Strategy and 2024/25 Business Plan launch
OLC Strategy 2024-27 and 2024/25 Business Plan 09/04/2025 OLC Strategy 2024-27 Tagged: Strategy strategy and business plan
Reports and plans 03/07/2026 A summary of corporate reports and plans: Annual Report, Strategy and Business Plans and other corporate areas Tagged: Annual Report Strategy and business plan Reports and Plans Business plan and budget Service Complaint Adjudicator Report Gender pay gap report governance
Blog by Elisabeth Davies, Chair of the OLC 26/03/2024 Elisabeth Davies, Chair of the OLC, provides an update on the Legal Ombudsman's 21/22 Business Plan. Tagged: Board blog OLC news
Consultations 10/06/2026 Details of past and present consultations and the responses we have received Tagged: Consultation strategy and business plan Publishing our decisions Transparency and reporting governance
Clear estimates help clients understand and plan for legal costs 23/07/2026 Clear estimates help clients understand and plan for legal costs
Consultation on our draft strategy for 2020-23 26/03/2024 Consultation-on-our-draft-strategy-for-2020-23 Tagged: Press release Office for Legal Complaints Consultation strategy and business plan
