Invitation to Tender - Service Complaints Adjudicator 10/01/2024 Tender for Service Complaints Adjudicator
Losing the plot – residential conveyancing complaints 30/11/2023 Losing the plot – residential conveyancing complaints
Guidance: our approach to determining complaints 10/01/2024 Guidance: our approach to determining complaints Tagged: Guidance
Updated guidance on complaints about costs 12/01/2024 Updated guidance on complaints about costs Tagged: Costs Guidance Costs Guidance
Schedule of matters reserved to the Office for Legal Complaints 10/01/2024 Schedule of matters reserved to the Office for Legal Complaints Tagged: OLC Office for Legal Complaints governance
Investigating complaints - Information for service providers 15/01/2024 Investigating complaints - Information for service providers
The price of separation: Divorce related legal complaints and their causes 30/11/2023 The price of separation: Divorce related legal complaints and their causes
OLC launches Scheme Rules consultation 10/01/2024 Office for Legal Complaints launches Scheme Rules consultation Tagged: Press release Scheme Rules
New research warns professionals on importance of their language in complaints 10/01/2024 New research warns professionals on importance of their language in complaints Tagged: Research
Georgina Philippou to join the Board of the Office for Legal Complaints 20/02/2024 Georgina Philippou to join the Board of the Office for Legal Complaints Tagged: OLC members
Complaints process 13/02/2024 Our resources help consumers make informed choices about resolving a complaint with their legal service provider. Tagged: case studies FAQs factsheets accessibility make a complaint
Guidance: Our approach to determining complaints 30/11/2023 Guidance: Our approach to determining complaints
