Legal Ombudsman 2017-18 Annual Report published 10/01/2024 Legal Ombudsman 2017-18 Annual Report published Tagged: Annual Report Office for Legal Complaints
LeO Mythbusters article - beneficiaries 17/11/2023 This article is part of LeO News, edition 24. Tagged: Newsletter Guidance
Legal Ombudsman updates Scheme Rules 10/01/2024 Legal Ombudsman updates Scheme Rules Tagged: Scheme Rules Office for Legal Complaints
Complaining about closed service providers 29/11/2023 This factsheet explains how we look at complaints against service providers who are no longer open. Most of the complaints that are brought to us are about solicitors and the information here concentrates on those service providers. Tagged: Closed legal firms closed legal service providers factsheets consumer journey
Elisabeth Davies is preferred choice for next Chair of the OLC 10/01/2024 Elisabeth Davies is preferred choice for next Chair of the OLC Tagged: Press release Office for Legal Complaints
Transparency and Reporting Impact 22/01/2024 A discussion paper on the options for publishing a wider range of information data about the decisions and complaints investigated by the Legal Ombudsman Tagged: Consultation Transparency governance
Legal Ombudsman welcomes new OLC board chair 10/01/2024 Legal Ombudsman welcomes new OLC board chair Tagged: Press release Office for Legal Complaints
How to complain to your service provider 29/11/2023 Our factsheet will tell you more about how we investigate your complaints. Tagged: complaint about a lawyer complaint about a solicitor factsheets make a complaint
Legal Professional information 10/01/2024 Helping legal service providers Tagged: Professional guidance Information for solicitors Information for lawyers training and events Preventing complaints Resolving complaints
OLC Annual Report published 10/01/2024 OLC Annual Report published Tagged: Annual Report Press release Office for Legal Complaints
Blog by Elisabeth Davies, Chair of the OLC 10/01/2024 Elisabeth Davies, Chair of the OLC, provides an update on the Legal Ombudsman's Annual Report and Accounts 2022/23 Tagged: Board blog Office for Legal Complaints Annual Report
Governance agreements 10/01/2024 Agreements which set out the working relationship between the Legal Ombudsman and other external stakeholders Tagged: Office for Legal Complaints governance Memorandum of Understanding
OLC Annual Report 2018-19 published 10/01/2024 OLC Annual Report 2018-19 published Tagged: Press release Annual Report Office for Legal Complaints
Business Plan and Budget 2022/23 10/01/2024 Business Plan and Budget 2022-23 Tagged: Office for Legal Complaints Business plan and budget
Legal Ombudsman proposes technical changes to Scheme Rules 10/01/2024 Legal Ombudsman proposes technical changes to Scheme Rules Tagged: Guidance Scheme Rules Office for Legal Complaints Consultation