Governance agreements 26/03/2024 Agreements which set out the working relationship between the Legal Ombudsman and other external stakeholders Tagged: Office for Legal Complaints governance Memorandum of Understanding
Equality, diversity and inclusion 28/11/2025 The Legal Ombudsman has a strategy for ensuring that the principles of equality, diversity and inclusion (EDI) are at the heart of everything we do – both as an employer and as a public service. Tagged: equality diversity inclusion
Providing Tailored Support 03/10/2025 We have also launched a new initiative – Tailored Support – to deliver bespoke support to service providers
Information Centre 26/03/2024 All the key information, data, plans and reports from the Legal Ombudsman. Tagged: Information centre Corporate resources Learning resources Data centre FAQs Case studies news
Our commitment to you 26/03/2024 The Legal Ombudsman outlines its service principles, what you can expect from us and what we expect from you. Tagged: customer service principles consumer factsheets How we work
