OLC publishes 2025/26 Business Plan for the Legal Ombudsman in News 09/04/2025 Office for Legal Complaints publishes 2025/26 Business Plan for the Legal Ombudsman
OLC publishes new strategy and business plan for LeO in News 03/05/2024 Office for Legal Complaints publishes new strategy and business plan for the Legal Ombudsman
Office for Legal Complaints - Rules of procedure in Corporate Publications 26/03/2024 Rules of Procedure for the OLC Tagged: Rules of procedure OLC Office for Legal Complaints Legal Ombudsman Scheme
Policy statement – approach to complaints where the respondent also provides non-legal services in Corporate Publications 26/03/2024 Policy statement – approach to complaints where the respondent also provides non-legal services Tagged: Policy statement Non-legal services Non-legal service providers Corporate policies
Information Centre in Home 16/03/2026 All the key information, data, plans and reports from the Legal Ombudsman. Tagged: Information centre Corporate resources Learning resources Data centre FAQs Case studies news