Make A Complaint 03/09/2025 Information about starting a complaint Tagged: make a complaint complaint checker
Sincere apologies can support effective early resolution 11/02/2026 Sincere apologies can support effective early resolution
Ombudsman decision data 28/07/2026 Data about the decisions made by ombudsman. Tagged: performance data decision data KPIs
Am I expected to tell my clients in full about the Legal Ombudsman? 15/03/2024 Tagged: First tier complaints handling FAQs Consumer journey
Do you expect service providers to tell clients about the Ombudsman? 15/03/2024 Tagged: First tier complaints handling FAQs Consumer journey