Legal Ombudsman proposes technical changes to Scheme Rules in News 26/03/2024 Legal Ombudsman proposes technical changes to Scheme Rules Tagged: Guidance Scheme Rules Office for Legal Complaints Consultation
The service provided no value in Case studies 26/03/2024 This firm provided a service of no value and charged more than they advised...
Guided negotiation in Case studies 26/03/2024 Guided negotiation meant that Ms P received compensation for the emotional impact of this firm's mistake…
Our responses to consultations in Consultations 25/09/2026 Responses sent by the Legal Ombudsman to other organisations consultations and discussions. Tagged: Closed consultations Consultation responses governance
Legal Professional information in How We Work 26/03/2024 Helping legal service providers Tagged: Professional guidance Information for solicitors Information for lawyers training and events Preventing complaints Resolving complaints
Consultation responses in Consultations 24/12/2024 Stakeholder responses to external consultations Tagged: Stakeholders Consultation Open consultations Closed consultations governance