27 January 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 27 January 2020 Tagged: Office for Legal Complaints governance
28 November 2019 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 28 November 2019 Tagged: Office for Legal Complaints governance
Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study 26/03/2024 Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study Tagged: Office for Legal Complaints Consultation
29 June 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 29 June 2020 Tagged: Office for Legal Complaints governance
26 September 2019 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 26 September 2019 Tagged: Office for Legal Complaints governance
1 July 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 1 July 2021 Tagged: Office for Legal Complaints governance
18 October 2021 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 18 October 2021 Tagged: Office for Legal Complaints governance
Providing a service 26/03/2024 The firm challenged our jurisdiction and failed to respond to the complaint as they were acting for the mortgage lender and not Mr Z…
Service failings caused emotional distress 26/03/2024 This firm caused unnecessary emotional distress with service failings in an immigration case...
17 October 2018 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 17 October 2018 Tagged: Office for Legal Complaints governance
28 September 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 28 September 2020 Tagged: Office for Legal Complaints governance
17 July 2019 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 17 July 2019 Tagged: Office for Legal Complaints governance
4 June 2018 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 4 June 2018 Tagged: Office for Legal Complaints governance
27 July 2020 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 27 July 2020 Tagged: Office for Legal Complaints governance
12 September 2018 OLC board papers and minutes 26/03/2024 OLC board papers and minutes 12 September 2018 Tagged: Office for Legal Complaints governance
