Legal Ombudsman launches new Scheme Rules in News 26/03/2024 Legal Ombudsman launches new Scheme Rules Tagged: Scheme Rules
Legal Ombudsman announces new chief executive in News 26/03/2024 Legal Ombudsman announces new chief executive Tagged: Chief Executive
Legal Ombudsman proposes minor changes to Scheme Rules in News 26/03/2024 Legal Ombudsman proposes minor changes to Scheme Rules Tagged: Consumer resources Scheme Rules
OLC publishes 2025/26 Business Plan for the Legal Ombudsman in News 09/04/2025 Office for Legal Complaints publishes 2025/26 Business Plan for the Legal Ombudsman
LeO takes action to prevent complaints about legal fees in News 30/09/2024 LeO takes action to stop complaints involving legal fees and reclaiming them Tagged: news legal fees
A new strategy for the Legal Ombudsman in LeO News 30 14/05/2024 A new strategy for the Legal Ombudsman
OLC publishes 2021/22 Annual Report and Accounts for the Legal Ombudsman in News 15/05/2024 OLC publishes 2021/22 Annual report and Accounts for the Legal Ombudsman
Legal Ombudsman 2023/24 annual complaints data and insight in Complaints data 06/12/2024 Legal Ombudsman 2023/24 annual complaints data and insight
Legal Ombudsman 2023/24 annual complaints data and insight in News 05/12/2024 Legal Ombudsman 2023/24 annual complaints data and insight
Legal Ombudsman research reveals AI's growing influence on complaints in News 01/10/2026 Legal Ombudsman research reveals AI's growing influence on complaints
Legal Ombudsman 2024/25 annual complaints data and insight in Complaints data 04/11/2025 Legal Ombudsman 2024/25 annual complaints data and insight Tagged: Annual complaints data Complaints data Insight
Legal Ombudsman 2025/26 annual complaints data and insight in Complaints data 23/07/2026 Legal Ombudsman 2025/26 annual complaints data and insight
Service providers should adapt communications to customers in Case studies 31/03/2026 Service providers should adapt communications to customers
CMA: OLC response to the review of legal services in News 26/03/2024 CMA: OLC response to the review of legal services Tagged: Office for Legal Complaints Consultation
Using a legal service provider in Complaints process 26/03/2024 Guidance on using legal service providers. Tagged: Consumer resources FAQs factsheets Conveyancing lawyer Divorce lawyer stamp duty home buyers first time buyers consumer factsheets good costs services Ombudsman decision data decision data
