Transparency and Reporting Impact 22/01/2024 A discussion paper on the options for publishing a wider range of information data about the decisions and complaints investigated by the Legal Ombudsman Tagged: Consultation Transparency governance
Consultations 16/04/2024 Details of past and present consultations and the responses we have received Tagged: Consultation strategy and business plan Publishing our decisions Transparency and reporting governance
Blog by Elisabeth Davies, Chair of the OLC 10/01/2024 Chair of the OLC, Elisabeth Davies, discusses the eight-week consultation on the draft 2024-27 Strategy and 2024/25 Business Plan and Budget. Tagged: blog Board blog Strategy Business plan and budget
Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study 10/01/2024 Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study Tagged: Office for Legal Complaints Consultation
CMA: OLC response to the review of legal services 10/01/2024 CMA: OLC response to the review of legal services Tagged: Office for Legal Complaints Consultation
Legal Ombudsman proposes technical changes to Scheme Rules 10/01/2024 Legal Ombudsman proposes technical changes to Scheme Rules Tagged: Guidance Scheme Rules Office for Legal Complaints Consultation
LeO News – Edition 22 is out 10/01/2024 LeO News is the Legal Ombudsman’s quarterly newsletter. Tagged: Newsletter
Our final 2018-19 Business Plan and Budget 10/01/2024 Our final 2018-19 Business Plan and Budget Tagged: Office for Legal Complaints strategy and business plan
Consumer guidance on Scheme Rules changes 10/01/2024 Consumer guidance on what the changes mean for consumers Tagged: Guidance on Scheme Rules
Blog by Elisabeth Davies, Chair of the OLC- March 2023 10/01/2024 Blog by Elisabeth Davies, Chair of the OLC
10 December 2018 OLC board papers and minutes 10/01/2024 OLC board papers and minutes 10 December 2018 Tagged: Office for Legal Complaints governance