MCRP launched to improve legal sector complaint handling in News 29/07/2026 New Model Complaints Resolution Procedure launched to improve legal sector complaint handling
Consultation: Business Plan and Budget 2021/22 in News 26/03/2024 Consultation on the Office for Legal Complaints Business Plan and Budget 2021/22 Tagged: Consultation Office for Legal Complaints strategy and business plan governance
OLC consults on 2026/27 Business Plan and Budget for LeO in News 04/11/2025 OLC consults on 2026/27 Business Plan and Budget against backdrop of ‘unprecedented increase’ in complaints to LeO
LeO welcomes appointment of Richard Blakeway as Chair of the OLC in News 02/04/2026 LeO welcomes appointment of Richard Blakeway as Chair of the Office for Legal Complaints
