Are there situations where you may not decide to investigate a complaint? in FAQs 26/03/2024 Tagged: old scheme rules
Scheme Rules CMC Representations Paper Final (1) in Governance documents: frameworks / TOR 14/03/2024
Ruling that an offer is reasonable in Case studies 26/03/2024 The ombudsman decision is that the offer for compensation, made by the solicitor, is reasonable. Tagged: Our rules
OLC Response To The Scheme Rules And Case Fee Consultation 2012 in Consultation and discussion papers 14/03/2024
