This site uses cookies to store information on your computer. Some of these cookies are essential to make our site work and others help us to improve by giving us some insight into how the site is being used. More Information.
We want all our legal service providers to understand what leads people to complain and have the best opportunity to resolve complaints.
Feeding back to the profession is an important business priority for us and we are committed to developing our learning resources pages on an ongoing basis. We will continue to add more depth from our case work, data, research and customer feedback to make these pages a useful resource for service providers.
We are keen to hear from you if there are areas you want us to focus on, so please get in touch at support@legalombudsman.org.uk.
Female ombudsman talking at an event