Need more advice?          


We are open 9am to 5pm, Monday to Friday.

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How to get in touch

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Call us 

General Enquires Team: 0300 555 0333

Calling from overseas:
+44 121 245 3050         

NGT Lite:
18001 0300 555 0333    

Minicom text phone:     
18002 0300 555 0333

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Write to us

Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ

Email us

enquiries@legalombudsman.org.uk 

You can also use the contact form at the bottom of this page.

Press office

For journalists' enquiries only. Our office is not open to members of the public.

Email press@legalombudsman.org.uk or call 0121 245 3087 / 3231

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Service of legal documents

Our office is not open to members of the public.     

Email Enquiries@Legalombudsman.org.uk for our office address.

Service complaints

If you are unhappy with the service that we have provided, you can find out more about our service complaints process in our factsheet.

Make a complaint

infographic of notepad and pen

infographic of notepad and pen

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Before you make a complaint use our complaints journey to find out more information about what you need to do.

Our Complaint Checker will tell you if you have a complaint we can accept and takes you through the complaint form.

Contact form

You can use the form below to send us your questions.

We have separate forms to make a Freedom of Information or Subject Access Request.