• Legal Ombudsman or CLC?

    By on November 8, 2018

    This short guide has been designed to help you work out whether you need to contact the Legal Ombudsman...

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    Legal Ombudsman
  • Board Papers for the meeting on 17 October 2018

    By on October 29, 2018

        Agenda for the OLC Board meeting on 17 October 2018 For publication, no redactions OLC Board forward...

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    Legal Ombudsman
  • 12 September 2018 – OLC Agreed Board Minutes

    By on October 29, 2018

    12 September 2018 – OLC Agreed Board Minutes

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    Legal Ombudsman
  • Board Papers for the meeting on 12 September 2018

    By on October 9, 2018

      Agenda for the OLC Board meeting on 12 September 2018 For publication, no redactions OLC Board forward plan...

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    Legal Ombudsman
  • 9 July 2018 – OLC Agreed Board Minutes

    By on October 2, 2018

    9 July 2018 – OLC Agreed Board Minutes

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    Legal Ombudsman
  • Guidance: Dealing with cybercrime

    By on August 23, 2018

    This guidance lays out what the Legal Ombudsman expects from service providers who have been the victim of a...

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    Legal Ombudsman
  • LeO or SRA?

    By on August 13, 2018

    This short guide has been designed to help you to work out whether you need to contact the Legal...

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    Legal Ombudsman
  • Annual Report 2017-18

    By on July 19, 2018

    The Office for Legal Complaints’ (OLC) Annual Report and Accounts 2017-18 contains performance and financial information about the Legal...

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    Legal Ombudsman
  • Board Papers for the meeting on 9 July 2018

    By on August 7, 2018

    Agenda for the OLC Board meeting on 9 July 2018 For publication, no redactions Executive report 89.1 For publication,...

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    Legal Ombudsman
  • Service Complaint Adjudicator: Report 2017-18

    By on July 17, 2018

    The Legal Ombudsman has a service complaint procedure for anyone who is unhappy with the level of service we have provided....

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    Legal Ombudsman