The Legal Ombudsman has set out its plans and budget for the period 2014 – 2017 here. (pdf, opens in new window). Earlier we asked for views about how the Legal Ombudsman could broaden its approach to redress to mirror changing consumer behaviour and innovations in legal services. We have used the responses to this discussion paper to inform our Strategy and Budget 2014-17.
Strategy and Budget 2014 – 2017
January 14, 2015