We have always said that we would feedback lessons learned from complaints to the profession, consumers, regulators and policy makers. We are delighted to do this again through a ‘thematic report’ looking at issues around residential conveyancing complaints. Along with the report, we’ve also produced a fact sheet to help consumers.
Losing the plot: Residential conveyancing complaints and their causes (pdf opens in new window)
Consumer fact sheet (pdf opens in new window)