Guidance: Dealing with cybercrime

Guidance: Dealing with cybercrime

This guidance lays out what the Legal Ombudsman expects from service providers who have been the victim of a cybercrime attack.

We recognise that the steps you take to protect your firm and your clients will differ depending on the risks you have assessed, your needs and the size of your firm. This document provides some basic guidance on what you need to consider and how we will treat complaints regarding cybercrime that come to us.

August 23, 2018