The Legal Ombudsman is proposing to make minor technical changes to its Scheme Rules, and is therefore issuing this paper for a period of representations in compliance with Section 205 of the Legal Services Act 2007.
These changes are being made to remove all mention of claims management companies (CMCs) from our Scheme Rules, in light of the transfer of CMC regulation to the Financial Conduct Authority (FCA) on 1 April 2019. Complaints about CMCs will be dealt with by the Financial Ombudsman Service (FOS) from that date.
The period for representations will run for 4 weeks from 2 to 30 January 2019.
More information is available in the full paper which can be viewed here.