Fixed fee Mr D felt the fixed fee was excessive because the hearing was adjourned after a few minutes... Read Fixed fee
A jurisdiction challenge This firm challenged the Legal Ombudsman's involvement in this complaint as they felt they hadn't provided a legal service to the complainant... Read A jurisdiction challenge
Can I complain if I've already accepted an offer? Read Can I complain if I've already accepted an offer?
Ruling that an offer is reasonable The ombudsman decision is that the offer for compensation, made by the solicitor, is reasonable. Read Ruling that an offer is reasonable
Poor complaint handling let this barrister down We found the service of this barrister to be reasonable but not the complaint handling... Read Poor complaint handling let this barrister down