A reasonable first tier offer This firm made a reasonable first tier offer for a delay... Read A reasonable first tier offer
A barrister's professional judgement Mr L was not happy with his barrister, however we found the service to be reasonable... Read A barrister's professional judgement
Insurer won't cover the cost Mr N wasn't happy with the firm's advice over the prospects of success for his claim... Read Insurer won't cover the cost
Service failings caused emotional distress This firm caused unnecessary emotional distress with service failings in an immigration case... Read Service failings caused emotional distress
Underperforming inheritance investment Client complained about under performance of investments made at the solicitor's discretion Read Underperforming inheritance investment
A missed deadline had a severe impact Mr E's immigration application was refused because the firm gave the wrong deadline... Read A missed deadline had a severe impact