Scheme Rules Amendments Paper 2018

Scheme Rules Amendments Paper 2018

The Legal Ombudsman is publishing minor linguistic changes to its Scheme Rules for a period of representations in compliance with Section 205 of the Legal Services Act 2007.

These changes are made in line with recommendations from the Language of Complaints research, published in November 2017. Following consideration of representations, the revised version of the Legal Ombudsman’s Scheme Rules will be submitted to the Legal Services Board for approval as required by Section 155 of the Legal Services Act.

The period for representations will run for 4 weeks from 2 February to 2 March 2018.

More information is available in the full paper which can be viewed here.