Contact us

Call us

0300 555 0333

We are open 8.30am to 5.30pm Mon-Fri.
Calls will cost no more than those to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

If you are calling from overseas, please call:
+44 121 245 3050.

NGT Lite users:
18001 0300 555 0333

Minicom text phone user:
18002 0300 555 0333

More information about NGT Lite and Minicom text phone can be found here.

Make a complaint

Unhappy with the service you’ve received?

Find out more Complaint form

Need more info? Have a look at our comprehensive list of FAQs.

Go to FAQ section

Email us

For general enquiries email us:

enquiries@legalombudsman.org.uk


Write to us

Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ

Our location

Edward House
Quay Place
Birmingham
B1 2RA

Edward House is the address for service of legal documents only.
This is not a postal address, please send any correspondence to the address stated in the ‘Write to us’ section. Please note our office is not open to members of the public. 

Accessibility

If you need information in another language or in another format such as large print, Braille or audio CD, please call our team on 0121 245 3071 or email publications@legalombudsman.org.uk. You can find out more about our accessibility here.

We can take your complaint, and carry out your investigation, in languages other than English. This can be by telephone or in writing.

Call us

0300 555 0333

We are open 8.30am to 5.30pm Mon-Fri.
Calls will cost no more than those to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

If you are calling from overseas, please call:
+44 121 245 3050

NGT Lite users:
18001 0300 555 0333

Minicom text phone user:
18002 0300 555 0333

More information about NGT Lite and Minicom text phone can be found here.

Make a complaint

Unhappy with the service you’ve received?

Find out more Complaint form

Need more info? Have a look at our comprehensive list of FAQs.

Go to FAQ section

Email us

For general enquiries email us:

cmc@legalombudsman.org.uk


 

Write to us

Legal Ombudsman
PO Box 6804
Wolverhampton
WV1 9WG

Our location

Edward House
Quay Place
Birmingham
B1 2RA

Edward House is the address for service of legal documents only.
This is not a postal address, please send any correspondence to the address stated in the ‘Write to us’ section. Please note our office is not open to members of the public. 

Accessibility

If you need information in another language or in another format such as large print, Braille or audio CD, please call our team on 0121 245 3071 or email publications@legalombudsman.org.uk. You can find out more about our accessibility here.

We can take your complaint, and carry out your investigation, in languages other than English. This can be by telephone or in writing.

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Phone lines

Our phone lines will be closed between 14:00 and 15:00 today. If you wish to contact us during this time, you can email us at enquiries@legalombudsman.org.uk for legal service enquiries, or cmc@legalombudsman.org.uk for claims management company enquiries. We are sorry for any inconvenience caused.

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